Privacy Policy
Last updated: July 29, 2026
Trade Connect respects your privacy. This policy explains how we collect, use, and protect information submitted through our website, Google Forms, online ads, quote requests, booking requests, phone calls, and text messages.
Information We Collect
When you contact Trade Connect or submit a form, we may collect:
- Your name, phone number, email address, and service address.
- Details about your project, requested service, preferred timing, and photos you choose to provide.
- Messages, call details, text messages, and booking or quote information.
- Basic website or advertising information, such as how you found us or which form you submitted.
How We Use Your Information
We use your information to:
- Respond to your request, call, text, or form submission.
- Provide quotes, schedule work, confirm project details, and complete requested services.
- Send service-related updates, reminders, invoices, or follow-up messages.
- Improve our advertising, website, forms, customer service, and business operations.
Sharing Your Information
We do not sell your personal information. We may share information only when needed to operate the business, provide service, process bookings or payments, comply with the law, or use trusted tools such as Google, Jobber, payment processors, website hosting, phone, text, or email providers.
Google Forms and Advertising
If you submit information through a Google Form or Google ad, Google may also collect and process information according to Google's own privacy policies. Trade Connect uses the information you submit to respond to your inquiry and provide the services you requested.
Calls and Text Messages
By contacting Trade Connect, submitting a form, or requesting service, you agree that we may call or text you about your inquiry, quote, booking, project, or service. Message and data rates may apply. You can ask us to stop texting you at any time.
Data Security
We use reasonable steps to protect the information we collect. No online system is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep information as long as needed to respond to inquiries, provide services, maintain business records, meet legal obligations, and support customer service.
Your Choices
You may contact us to ask questions, update your information, or request that we stop contacting you for non-essential messages.
Contact Us
If you have questions about this privacy policy, contact Trade Connect at 314-488-4099.